The National Single Window (NSW) project has pledged to simplify Nigeria’s import and export processes, reduce delays, and eliminate multiple document submissions at ports.
At a town hall meeting in Lagos on Tuesday, members of the Association of Nigeria Licensed Customs Agents (ANLCA) and other stakeholders were briefed on how the platform will operate when it goes live in the coming weeks.
Mr. Tola Fakolade, Director of the NSW project, explained that the initiative aligns with global best practices championed by the WTO and UNCITRAL. Conceived in April 2024, the system aims to provide a single import and export documentation.
“Instead of logging into multiple platforms, you will log in once, complete everything in one place, and submit documents only once,” Fakolade said. He emphasized that the NSW will reduce duplication, cut delays, and improve transparency.
ANLCA President, Mr. Kingsley Emenike Nwokeoji, welcomed the project, describing it as a long-overdue step toward ending the duplication of documents that has slowed cargo clearance. He noted that objections raised by agencies will now be visible to all stakeholders on the same platform, improving efficiency and time release.
“This will bring the relief we have been expecting, allowing us to submit documents from our offices and monitor cargo movement,” Nwokeoji said.
Stakeholders raised questions about phased implementation, integration with existing platforms, and the role of Customs units. Nwokeoji stressed the importance of training and urged members to take advantage of support centres to avoid confusion during the transition.
Fakolade acknowledged challenges but said the NSW lays the foundation for sustained improvement. He highlighted features such as data harmonisation, e-payment, and centralised risk management. To address fears of network reliability, support centres with multiple internet providers will be established at major ports.
The meeting ended with a call for collaboration between government and the private sector. Stakeholders expressed optimism that, if successfully implemented, the NSW could mark a turning point in Nigeria’s quest for a more efficient, transparent, and competitive trade environment.