By Tunde Ojudun<\/p>\n
Access Bank Plc has announced the full restoration of its customs transaction services following a temporary outage that impacted clearing agents and importers at Lagos ports earlier this week.<\/p>\n
Between November 10 and 12, 2025, a connectivity issue between Access Bank\u2019s systems and the Nigeria Customs Service (NCS) disrupted payment processing via the ACCESS PAY (B\u2019ODOGWU) platform. This led to delays in cargo clearance and mounting demurrage charges for affected stakeholders.<\/p>\n
In a statement released on November 13, the bank confirmed that the issue had been resolved and that all customs-related transactions were now functioning normally across its channels.<\/p>\n
\u201cCustomers can now process Customs-related payments and transactions seamlessly through Access Bank channels,\u201d the statement read.<\/p>\n
Access Bank expressed regret over the inconvenience caused and assured customers that preventive measures have been implemented to avoid future disruptions. The bank also thanked its customers for their patience and reaffirmed its commitment to service reliability and trade facilitation.<\/p>\n
The resumption of services is expected to ease the backlog at Lagos ports and restore confidence among importers and clearing agents.<\/p>\n","protected":false},"excerpt":{"rendered":"
By Tunde Ojudun Access Bank Plc has announced the full restoration of its customs transaction services following a temporary outage that impacted clearing agents and importers at Lagos ports earlier this week. Between November 10 and 12, 2025, a connectivity issue between Access Bank\u2019s systems and the Nigeria Customs Service (NCS) disrupted payment processing via […]<\/p>\n","protected":false},"author":2,"featured_media":8870,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"class_list":["post-9015","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-maritime-stories"],"_links":{"self":[{"href":"https:\/\/peoplesforumonline.com.ng\/about\/wp-json\/wp\/v2\/posts\/9015","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/peoplesforumonline.com.ng\/about\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/peoplesforumonline.com.ng\/about\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/peoplesforumonline.com.ng\/about\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/peoplesforumonline.com.ng\/about\/wp-json\/wp\/v2\/comments?post=9015"}],"version-history":[{"count":1,"href":"https:\/\/peoplesforumonline.com.ng\/about\/wp-json\/wp\/v2\/posts\/9015\/revisions"}],"predecessor-version":[{"id":9016,"href":"https:\/\/peoplesforumonline.com.ng\/about\/wp-json\/wp\/v2\/posts\/9015\/revisions\/9016"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/peoplesforumonline.com.ng\/about\/wp-json\/wp\/v2\/media\/8870"}],"wp:attachment":[{"href":"https:\/\/peoplesforumonline.com.ng\/about\/wp-json\/wp\/v2\/media?parent=9015"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/peoplesforumonline.com.ng\/about\/wp-json\/wp\/v2\/categories?post=9015"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/peoplesforumonline.com.ng\/about\/wp-json\/wp\/v2\/tags?post=9015"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}