National Association of Government Approved Freight Forwarders (NAGAFF) has demanded for the creation of user manuals in multiple Nigerian languages by the Nigeria Customs Service (NCS) for the successful implementation and understanding of B’Odogwu system.
In a position paper submitted by the Secretary-General of the association, Godfrey Nwosu, during the B’Odogwu Sensitization Engagement with Stakeholders at NCS headquarters recently, NAGAFF acknowledged the NCS’s efforts to modernize customs operations and improve trade.
The association emphasized the importance of addressing some raised concerns for the successful implementation of the system. NAGAFF also requested the establishment of a help desk accessible at all times as well as a request for extended training periods.
The association pledged to collaborate with the NCS to ensure a smooth transition and maximize the benefits of the new system.
NAGAFF also recommended the followings:
*that the NCS should prioritize addressing connectivity and infrastructure challenges.
*Comprehensive and ongoing training programs should be provided for stakeholders.
*A dedicated help desk should be established to offer technical support.
*A sufficient transition period should be allowed for stakeholders to adapt to the new system.
*The NCS should ensure transparency and effective communication with stakeholders throughout the implementation process.
The association concluded that
B’Odogwu sensitization engagement served as a valuable platform for the NCS and stakeholders to exchange information and address concerns. It pointed out that although challenges remain, the successful implementation of the new system has the potential to significantly improve customs operations and trade facilitation in Nigeria.
NAGAFF stated that it remains committed to working with the NCS to ensure a successful outcome.
At the sensitization engagement, Customs provided a detailed overview of the B’Odogwu system, highlighting its objectives to streamline clearance processes, enhance efficiency, and reduce corruption.
However, freight forwarders, importers, and exporters raised several concerns and provided feedback during the engagement.
PHOTO: Dr. Boniface Aniebonam, Founder, NAGAFF.