It is pertinent to note that the NCS takes these incidents very seriously.
In line with standard protocol, the management of Nigeria Customs Service has initiated an investigation into the circumstances surrounding two separate videos circulating on social media involving one of its officers and clearing agents at Car Park C Terminal under the Tin Can Island Port Area Command.
To ensure impartiality and thoroughness, the Customs Police Unit has been saddled to review the videos, gather statements from the officer in question, and engage relevant stakeholders associated with these incidents.
The first video captures an incident in which the officer was subjected to what seems like an embarrassment and hostility. In contrast, the second shows a contrasting scenario in which agents warmly received the same officer.
The Service noted in a statement signed by its National Public Relations Officer, CSC Abdullahi Maiwada that in line with the NCS Act 2023 Section 30, the NCS upholds its commitment to a transparent and accountable process, adding that any individual found to be in contravention of NCS regulations—including clearing agents, officers, or other involved parties—will be held accountable under the law and appropriate measures pursued to serve as a deterrent.
The statement further said that “NCS management, under the leadership of the Comptroller General of Customs (CGC) Bashir Adewale Adeniyi MFR, wishes to assure the general public, stakeholders, and the business community that appropriate action will be taken in response to the investigation’s findings. He urges all parties operating within the port community to conduct their activities responsibly and in line with the principles of respect and professionalism.”
The NCS maintained that it is committed to creating a safe and conducive environment for legitimate trade and commerce to thrive across all its formations.