The Nigeria Customs Service (NCS) has reaffirmed its commitment to institutional integrity and public trust by expanding its Reputation Management Campaign to Zone ‘C’, headquartered in Port Harcourt.
On Friday, 15 August 2025, officers from across the zone gathered for a dynamic train-the-trainer workshop aimed at embedding professionalism, transparency, and accountability into daily operations. The initiative reflects the Service’s strategic focus on aligning conduct with core values.
In his keynote address, Comptroller Chika Dim of the Eastern Marine Command praised the leadership of CGC Bashir Adewale Adeniyi for championing a forward-thinking approach to reputation building.
Comptroller Dim emphasized that the Reputation Management Guide must become the Service’s compass—not just a document, but a daily tool to rebuild trust and reshape public perception.
AC Abdullahi Maiwada, National Public Relations Officer, highlighted that reputation is one of the Service’s most valuable assets.
“Reputation is not given; it is earned through transparency, accountability, and effective communication,” he noted.
Comptroller Teressa Ezenwa, in her closing remarks, urged participants to embrace the campaign as a cultural shift.
“Reputation is not built in a day. It requires consistency, professionalism, patience, and respect for the values our Service stands for. This campaign reminds us that we must be intentional in how we conduct ourselves and how we serve the public,” she said.
The workshop featured interactive breakout sessions where officers tackled real-world scenarios using the Reputation Management Guide. These exercises reinforced the importance of ethical decision-making and stakeholder engagement.
With Zone ‘C’ now actively engaged, the NCS continues to build momentum across its regional commands, fostering a unified culture of integrity that aims to elevate its image both nationally and within the global customs community.